Marketing is essential to the success of any small business, even if they offer outstanding products or services – without reaching potential customers, their products won’t sell!
This collection of articles covers everything from the fundamentals, such as starting a small business, to more comprehensive studies on trends and topics affecting the industry.
Customer Service
Customer service is of vital importance in all industries, but especially so for small businesses where every satisfied customer can lead to increased revenue or be the cause of revenue loss.
Customers expect immediate, personalized answers to their inquiries when buying products online, in person or over the phone. By providing self-service options such as FAQs or product guides and using help desk software to track issues quickly and effectively while prioritizing customer support teams accordingly, businesses can ensure customers experience only exceptional service.
Employee satisfaction should also be prioritized, since engaged and supported employees are more likely to deliver an enjoyable customer experience. Seeking regular feedback – including informal performance appraisal conversations – from employees can ensure they’re engaged and supported enough to deliver on customer promises – something especially essential in high touch industries like healthcare or law.
Local Support
Local support is a crucial aspect of small business ownership. Local business owners tend to be much more connected to their community, listening to customer opinions and suggestions while prioritizing local reputation – meaning you can rest easy knowing you’ll receive high-quality products when shopping locally.
Local business owners have been shown to donate 250% more money than larger corporations to local charities and community causes, creating a positive cycle of giving back.
Local stores also help maintain vibrant town centers by reducing car use, habitat loss, air and water pollution as well as keeping taxes lower – which benefits everyone involved: customers enjoy an enhanced buying experience while the owner and employees earn a living while the community reaps the rewards in reduced taxes. You can show your support for small local businesses like LockHouse Escape Games by subscribing to their newsletter or text messaging program – such programs allow the company to notify you about promotional deals or updates you might not otherwise know about!
Low Costs
Small businesses generally have lower startup costs than larger firms due to having fewer employees and needing less office space, which can help get your venture underway faster.
Implement a cost-plus pricing strategy to further lower business expenses and ensure profitability. This involves adding a percentage to the product’s production costs in order to cover overhead and profit; for example, a bakery that costs $10 to produce may add 20% onto each pie’s cost of production so they sell them for $12 each.
One great way to reduce costs when starting your own business is through providing services. For instance, if you possess good design abilities and teach lessons, this could be one of the most profitable small business ideas for creatives.
Clothes flipping is another flexible side hustle option that requires minimal upfront investments: purchasing used clothing from thrift stores, yard sales, flea markets or online marketplaces and then reselling it at higher prices for profit. It makes an easy and lucrative side business venture!
Easy Access
Easy access accounts can be invaluable for businesses as they allow owners to monitor their finances round the clock. They also give business owners access to customer service representatives during banking hours should any issues arise.
Data management can be challenging for small businesses, which is why it’s crucial that SMBs back up their data to protect it in case of emergencies and ensure its recovery in case it gets corrupted or lost. When selecting an appropriate backup solution, costs associated with storage and backup should also be carefully considered.
OneDrive is an ideal cloud business storage solution with its sleek user interface and unrestricted capacity for unlimited storage capacity. TeamViewer also provides remote support tools and integrates seamlessly with IoT, while being transparent about prices so potential customers can see starting prices and features online. Weintek EasyAccess 2.0 allows for remote access for Maple HMIs and connected PLCs without memorization of IP addresses or router configuration, complex port mapping configuration or detailed network layer investigation for troubleshooting purposes.
